Reference

How We Handle Your Information

This page sets out what Bangladesh Lottery collects when you open an account or deposit with bKash, Nagad or Rocket, and what you can do about it. Access to our lobby depends on your local law and eligible regions.

bKashNagadRocketRegion-based access

Explore Lobby Read FAQ

What This Privacy Policy Covers

Bangladesh Lottery Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we keep the account details you give us — your phone number, your wallet number, and the history of the deposits and withdrawals you make through bKash, Nagad or Rocket. We use that to confirm your identity during a withdrawal, to reopen your

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session on the same device, and to keep your wallet balance readable on your account page. We also hold basic device and session data so we can spot a login from an unfamiliar phone and ask you to verify. We do not sell your data to
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anyone, and we do not share it with outside marketers. Whether you can use the platform and how this policy applies to you depends on your local law and eligible regions, so check what applies where you live.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Cookies, Security And Your Data

We keep the cookies and session tokens needed to remember your device and keep your sign-in stable, and we do not use them to track you anywhere else. Account access is tied to your phone and verification code, so a new device triggers a fresh check. Retention follows the account life cycle: your records stay while your account is active and are trimmed when you close it.

Cookies and sessions

Cookies hold your login state so you can jump back into the lobby on the same phone without re-entering everything each time.

Account security

Sign-in uses a verification code sent to your phone, so a brand-new device has to be confirmed before your wallet shows.

Data retention

Your account records stay while the account is open, and once you close it we remove what we no longer need to hold by law.

Request changes

Write to support to correct a detail, download what we hold, or close your account. We confirm each request before acting on it.

GET IN TOUCH

Privacy Questions, Direct Answers

If something here is unclear, or you want a copy of the data we hold about your account, send us a message through the support channel in your account. We respond through the same email or chat you used, and we keep replies on record.

Account chat Open the chat icon inside your account wallet and write to our support team about a privacy request. We read these daily.

Email support Use the address listed on our contact page and quote your phone number so we can match the right account when we reply.

Verified wallet line For identity or data questions tied to a withdrawal, send your request through the same bKash, Nagad or Rocket number on file.

Privacy Policy Questions You Asked

These are the questions players send us most when they first read this page. If yours is not here, ask us directly and we will add it.

We collect your phone number, your bKash, Nagad or Rocket wallet number, and your account and transaction history. We do not collect data beyond what the account needs.

Yes. Message support through your account chat or email and we will send you a copy of the details we hold, matched to your phone number.

We use it to match deposits and withdrawals back to your account and to confirm your identity when you cash out. It is not shared with outside marketers.

No. The cookies we set only keep your login and session state so returning to the lobby on the same device is quick for you.

Send a deletion request through account chat or email. We close your account, trim what we no longer need, and reply to confirm the result.

Access and the way this policy applies depend on your local law and eligible regions, so check what governs where you live before you register.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoBangladesh Lottery Banking

How We Handle Your Information

Cookies, Security And Your Data

Cookies and sessions

Account security

Data retention

Request changes

Privacy Questions, Direct Answers

Privacy Policy Questions You Asked

01 What personal data do you collect about me?

02 Can I see the data you hold on my account?

03 How do you use my wallet number?

04 Do you use cookies to track me elsewhere?

05 How do I ask you to delete my data?

06 Does this policy apply everywhere I use your site?

Privacy Policy

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